Refund Policy
At Artko Gadgets, we strive to provide you with high-quality products and an exceptional shopping experience. However, we understand that there may be instances where you need to return a purchase. Please review our return policy below to ensure a smooth process:
14-Day Return Policy
We offer a 14-day return policy from the date of purchase. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.
Eligibility Criteria for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. It must also have the receipt or proof of purchase.
Non-Returnable Items
Several types of goods are exempt from being returned. Perishable goods, intimate or sanitary items, hazardous materials, or flammable liquids or gases cannot be returned.
How to Initiate a Return
To initiate a return, please contact our customer support team at artkogadgets@gmail.com with your order number and a detailed reason for the return. Our team will guide you through the return process.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
If you need to exchange an item for the same product or a different one, please contact our customer support team at artkogadgets@gmail.com. We will guide you through the exchange process.
Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at artkogadgets@gmail.com with photos of the damaged or defective product. We will arrange for a replacement or refund.
Contact Information
If you have any questions about our return policy, please contact us at:
Artko Gadgets Email: artkogadgets@gmail.com
Thank you for choosing Artko Gadgets. We appreciate your trust in our products and are committed to ensuring your satisfaction